Candle or Perfume Making Experience with Complimentary Wine, Punch, and Delivery or ShippingReviews

We arrived 10 min late for our 2pm appointment. When we arrived we were told our appointment was at 1pm which I told the owners husband that we both had communicated back and forth via email regarding this. It was extreme poor customer service on his behalf and really put a damper on our mood. He ended up being able to accommodate us which was great after I asked him what our next step was (will we get refunded?). Today, one of our candles caught on fire and we are going to request a refund.